NEXUS SUPPORT SERVICES

We are a boutique organization based on the Gold Coast offering Support Co-ordination to participants of the NDIS.

What We Do

What is Support
Co-ordination?

Support Co-ordination is a funded item within the NDIS framework. Support Coordinators play a unique and powerful role in a person’s NDIS journey. There are three levels of Support Co-ordination available to participants of the NDIS. Depending on your individual goals, plan objectives and aspirations you may receive funding for these supports in your plan. We provide Level 2 Support Co-ordination which is called Co-ordination of Supports and is a funded item under the Capacity Building Section of your plan.

Support Co-ordinators are there to work with NDIS participants to:

Explore and connect to service providers to spend their NDIS funds
Explore and connect to other community groups and mainstream services
Understand how to make the most of their NDIS Plan and use the NDIS Portal
Strengthen their informal support network
Prepare for an NDIS Plan review
Resolve issues in the support environment and points of crisis
Build the participants capacity to co-ordinate their support network and live the life that they choose

Why Choose Us?

We believe communication is key to any successful relationship. We take the time to get to know you and what is important to you, developing a supports and action plan to facilitate the implementation of your plan. How we work with each customer will be different, so at the beginning of your plan we will set out clear expectations to ensure your funding is maximised.
We promise to;

  • Listen
  • Understand you
  • Include you in all decisions
  • Think outside the box
  • Be open and honest
  • Be reliable

We Can

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Negotiate and develop service agreements between you and your service providers
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Ensure services are provided in accordance with your preferences and needs
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Assist you to develop knowledge and connections within the community
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Identify other support options for your consideration including both funded and unfunded services
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Work with you to understand your funding and its purpose
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Build your capacity to act independently and exercise choice and control
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Assist you with your plan review and report on achieved outcomes
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Be there in times of crisis and assist you to develop capacity and resilience when challenges arise

About Me

Hi, im Chloe and I am the Director of Nexus Support Services.

Before starting Nexus I worked for a community organization for 10 years within the Skilling and Training and Supported Accommodation departments. This is where I gained my Certificate IV in Community Services. I started working as a hands-on facilitator, working my way to an Operations Manager with services spanning across Ballina, Gold Coast and Ipswich. I worked together with many customers and their families to firstly prepare for the NDIS and then implement their plan.

I understand the importance of being a good listener and understanding your wants, desires, needs and frustrations. I am passionate and dedicated to delivering a quality, personal service that will enable you to maximise your NDIS funding. Together, we can think creatively and look beyond the standard available services, focusing on supporting you to build your skills and direct your life.

I look forward to talking with you.

Get In Touch

9 + 7 =

Chloe Murphy – Director

0400 634 213

Gold Coast, Queensland

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