NEXUS SUPPORT SERVICES

We are a boutique organisation based on the Gold Coast offering Support Co-ordination to participants of the NDIS.

What We Do

Support Co-ordination

Support Co-ordination is a funded item within the NDIS framework. Support Coordinators play a unique and partnership role in a person’s NDIS journey. There are three levels of Support Co-ordination available to participants of the NDIS. We provide Level 2 Support Co-ordination which is called Co-ordination of Supports and is a funded item under the Capacity Building Section of your plan.

Mental Health Recovery Coaching

A Mental health recovery coach is there to help guide you through the maze of Mental health Issues, available programs and support networks.

Our recovery coach Melanie has a lived experience while Annette holds a Mental Health qualification.

Support Co-ordinators are there to work with NDIS participants to:

Explore and connect to service providers to spend their NDIS funds
Explore and connect to other community groups and mainstream services
Understand how to make the most of their NDIS Plan and use the NDIS Portal
Strengthen their informal support network
Prepare for an NDIS Plan review
Resolve issues in the support environment and points of crisis
Build the participants capacity to co-ordinate their support network and live the life that they choose

Why Choose Us?

We promise to;

  • Listen
  • Understand you
  • Include you in all decisions
  • Think outside the box
  • Be open and honest
  • Be reliable

We Are

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A company valuing relationships and personalised service
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Easily contactable with direct contact to staff
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Highly experienced in the human services industry including Disability, Mental Health and NDIS
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Out of the Box thinkers and creative problem solvers
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Connected throughout Industry

We Will

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Ensure that you get to maximise your NDIS funds
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Guide, support, plan and be ready with you for all reviews
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Assist you with finding, engaging and changing service providers
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Make appropriate referrals
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Be your point of connection for services and support.
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Assist you to unpack and make sense of your plan and funding
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Be with you in the driver seat planning what support coordination looks like for you to ensure that you get the best possible value for the funds

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Be transparent in our services
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Work with you to build your capacity to manage your services, supports and your NDIS plan
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Assist you with your plan if there is a change of circumstance in your life

About Us
Chloe Murphy
Hi, im Chloe and I am the Director of Nexus Support Services.

Before starting Nexus I worked for a community organization for 10 years within the Skilling and Training and Supported Accommodation departments. This is where I gained my Certificate IV in Community Services. I started working as a hands-on facilitator, working my way to an Operations Manager with services spanning across Ballina, Gold Coast and Ipswich. I worked together with many customers and their families to firstly prepare for the NDIS and then implement their plan.

I understand the importance of being a good listener and understanding your wants, desires, needs and frustrations. I am passionate and dedicated to delivering a quality, personal service that will enable you to maximise your NDIS funding. Together, we can think creatively and look beyond the standard available services, focusing on supporting you to build your skills and direct your life.

I look forward to talking with you.

0408 997 323

Or click here to request a call back

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Melanie Mackie
Hello, my name is Melanie and with my own lived experience and journey of recovery, I am deeply passionate to coach and support others in their own personal journey to achieve positive change and to live the life they choose.

I will work with you and other significant people in your life to explore and develop a shared understanding of what recovery means for you and to assist you with the design of that journey. This can be an open design to support and explore any changes that you make along your way. We can break down any barriers, celebrate your wins and work out how best to miss those potholes!

I can, with my understanding and knowledge of the NDIS, support you to become an active participant of the NDIS and assist you to achieve an NDIS plan that acknowledges and supports your personal recovery journey.

As your own personal recovery coach, I will work with you at your pace to:

  • Navigate the NDIS with you.
  • Support and assist you to engage services and supports with your NDIS funds.
  • Support and assist you to understand your NDIS plan and how to make best use of the funds.
  • Acknowledge and respect on how you wish to receive your support and services.
  • Work with you to recognise quality services and supports.
  • Recognise your human rights and assist with capacity for self-advocacy.
  • Assist you with any service agreements, making sure they meet your preference and expectations.
  • Provide timely comprehensive reports for the NDIS.
  • Assist and support you with mainstream services and supports.

I look forward to meeting with you soon.

Melanie Mackie

Annette Byrne
Hello my name is Annette and I bring to you over 25 years of experience and understanding of working in human services, with a strong background as a valued based Manager in Disability including Psychosocial and more recently the past 18 months as an NDIS planner.

I have delivered training for 13 years on Human Rights for People with Disabilites, presented at 3 National Conferences; Human Rights versus Restrictive Practice; Disability, Housing and Forced Co-tenancy and Strengths Based Supervision.

I bring to you my commitment to forming a co-creative relationship with you guided by what is important to you in your life and how your NDIS plan, community and others can assist you to make that happen. I have a breadth of understanding and knowledge of the NDIS and I am very passionate to explore the possibilities it represents.

Just some of the things that we can do together:
Reflect, plan and prioritise;

  • Work through new possibilities;
  • Vision build together on what is a good life for you;
  • Link to others, community, supports and services;
  • Increase the natural circle of your support;
  • Have a deep understanding of what is important and what makes sense to you;
  • Value and acknowledge what success looks like for you.

What value can I add for you?

  • My passion in getting to know and understand you as a person;
  • Total regard that you are the expert in your life;
    Extensive knowledge and understanding of NDIS;

  • High level skill and competency in writing comprehensive reports;
  • My deep belief and value in human rights for people with disabilities;
  • Effective communication and collaboration skills in working with others to ensure your best outcome;
  • Respect and regard for your anomonity;
  • My passion to build with you for your immediate future and beyond;
  • Identify with you quality relationships and services you purchase as a consumer;
  • Respect for diversity of culture;
  • Ensure your NDIS service agreements and bookings work for you and your plan;
  • My commitment to you in resolving any points of mis-understanding with services and supports;
  • My passion for you to take control of the support and services you need or want.

    If you are reading this, I hope to hear from you soon.

    Thank you kindly.

    • Annette Byrne
    0499 055 699

    Or click here to request a call back

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    Get In Touch

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    Chloe Murphy – Director

    0408 997 323

    chloe@nexussupport.com.au

    Gold Coast, Queensland

    Annette Byrne

    0499 055 699

    annette@nexussupport.com.au

    Gold Coast, Queensland

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